Title: OPERATIONS PARTNER (TRAIL & PARKING)
Reports to: Manager of Operations
Status: Hourly, Nonexempt
Summary: Provides operational support by directing guest traffic in the parking lots and maintaining the grounds and facilities in a clean, attractive manner.
? Delivers excellent guest service in line with the organization’s mission, culture, and values.
? Models appropriate guest and partner interaction at all times. ? Opens and closes the trail for daily operations.
? Keeps all Rock City grounds clean and free of litter.
? Monitors guests and provides information or assistance as needed.
? Cleans restrooms on a regularly scheduled basis.
? Directs traffic in the parking lots per instructions from a member of the Operations management team.
? Sets up and takes down equipment for events at Grandview and/or other special events. ? Performs other duties as assigned by management.
? Possess an outgoing, friendly personality and the desire to provide quality service.
? Ability to convey a conservative and professional image to guests
? Ability to work a flexible schedule, including nights, special events, weekends and holidays.
? Ability to speak effectively in one-on-one and small group situations.
? Ability to read & interpret documents.
? High school diploma or GED; or one to three years related experience; or equivalent combination of both.
? Ability to frequently lift and/or move up to 80 pounds.
? No prior experience needed. Must complete company orientation and training before beginning work.
About this company
See Rock City, Inc. specializes in creating memories worth repeating not only for our guests, but for our partners who work here as well. With locations atop beautiful Lookout Mountain, in downtown Chattanooga, and the surrounding Chattanooga Valley, we have found unique ways to serve our guests and have fun at the same time! In addition to the world-famous Rock City Gardens, See Rock City, Inc. owns and operates a number of locations, including Battles for Chattanooga Museum, Starbucks on Lookout Mountain, Grandview Event Center, Rock City’s Enchanted MAiZE, Clumpies Ice Cream Co, and the admissions, concessions and retail teams at The Incline Railway. With so many opportunities within SRC, Inc., there is sure to be a perfect fit for you!
Location/Region: Lookout Mountain, TN