Assistant Quality Manager The Assistant Quality Manager is responsible for the assurance of product quality and quality operating system conformance per the customer and corporate quality requirements.
He/She shall supervise/mentor the quality team consisting of Quality Engineers, Quality Supervisors, Weld Techs, Auditors/Inspectors, CMM lab, Materials lab and Customer Liaisons.
Drive Customer Satisfaction KPI (Incidents, PPM, CPM) and Cost of Quality metrics attainment through process capability and control verification, quality system conformance actions and continuous improvement roadmaps towards OEM and internal customer scorecard objectives and customer perception through Q basics execution
Customer requirements, FMEA/RPN reduction, Control Plan, Stable process (process capability, control, change management), inspection & test, containment, problem solving, layered/internal audits, management reviews and training
Robust daily/weekly process monitoring & PDCA for dimensional, joining, surface, part identification/traceability requirements/conformance
Support/Lead Customer audits, escalations and relationship
Ensure adherence of supplier quality management directives for audits, PPAP, complaint management, recovery and global requirements
Conduct robust problem solving (8D/error proofing, containment actions, root cause analysis, corrective action plan - implementation and verification);
Drive site quality continuous improvement actions throughout the value chain using KPI's to ensure the site has robust processes to receive good, make good, ship good driven with objectives of meeting the voice of customer;
Enable robust launch APQP/PPAP/Safe Launch activity and launch preparedness in the facility by coordinating with AQE, Supplier Quality, Product Engineering, Operations, Supply chain & Program Launch teams.
Drive gated reviews of launch quality plans and actions towards timely attainment of launch gate deliverables and PPAP
Ensure full APQP process adherence including PFMEA, control plans, RPN Reduction, MSA study & robust PPAP encompassing customer specific requirements on product, process and system, IMDS and conflict mineral management.
Oversee the development, implementation and maintenance of the quality system based on ISO/TS16949, VDA and Gestamp Quality System (GQS) directives & Customer Specific Requirements.
Drive rigor and follow-up on Internal and Layered process audits for conformance to quality system basics
Maintain quality Control Plan adherence and continuous improvement based on requirements, lessons learning and process improvements and change events
Establish and control quality documents, samples, customer contact, supplier development, production start - up, product launch, poke-yoke, gages, correction of production variances and warrant analysis.
Direct Customer and Supplier liaisons for plant quality activities and concerns including scheduled visits; ensure timely communication, containment, corrective and preventive actions, chargeback/cost recovery management
Inspire, educate, coach, train on customer focus, problem solving, project management, quality system aspects for all site members
Manage entire quality department on day-to-day basis ensuring adherence to customer specifications and requirements.
Including the role of product safety management and quality management representative
Develop and maintain high performing quality functional organization with leadership standard work, data driven, accountability, training/certification for QE, Q Supervisors, Auditors, Inspectors, Technicians
Job Requirements Bachelor?s degree in Engineering or Quality Management with appropriate quality management credentials.
4+ yrs. exp. in Automotive/Mfg. environment in metal forming.
2+ yrs. in Supervision/Lead position of Quality;
Strong experience in quality management with passenger car OEM's - VW preferred; has experience with managing launches, has led transformation projects from poor performance to meeting customer expectations, strengthened the bench strength of the organization
Has good understanding of Customer specific requirements including OEM audits, problem resolution, change management, OEM portals/ scorecards and ways of working expectations
Multiyear experience Managing the customer, including crisis management of potential product concerns
Product Launch and Change management
Process thinking and Problem Solving
Quality Systems and Improvement with significant shop floor experience and hands-on time on the shop floor
Leadership and Team development
Experience in managing VW, BMW, Mercedes, Honda, Ford, GM, FCA, international supply base
Experience in metal forming (hot, cold stamping), laser cutting, welded assemblies, heat treatment and other joining technologies
Experience in print reading, Geometric Design and Tolerance (GD&T), gage design and function and ability to manage metrology and metallurgy labs
High analytical and data driven problem solving ability to apply sound product/process technical and statistical knowledge for problem solutions
TS/IATF-16949 experience required; VDA experience a plus
Development and implementation of quality systems and standards (FMEA?s, PPAP, control Plans, DVP&R?s, APQP);
Mid-Senior level Employment type
Full-time Job function
About this company
At Gestamp, we are aware that people are the most important asset for developing and growing our business. That is why we take special care of our employees with Human Resources management based on:
• Care for health and safety
• Promotion of continuous learning and career development
• Equal opportunities
• Reconciliation of professional and personal life
• Respectful relationships with our employees
• Fostering of communication and participation
• Creation of social benefits
At Gestamp, we are strongly committed to encouraging effort and the drive to persevere. Joining the Group means working in a successful environment.
Gestamp is an international group dedicated to the design, development and manufacture of metal automotive components. The Group specializes in developing innovatively designed products to achieve increasingly safer and lighter vehicles, thereby reducing energy consumption and environmental impact.
Gestamp was founded in 1997 with the goal of being a global provider with a focus on technology. Since that time, Gestamp has grown steadily, progressively adding new products and technologies. This has made us leaders in the design and manufacture of automotive components and one of the leading manufacturers in the automotive industry worldwide.
In Gestamp growth and constancy are our specialty. Our challenge is to position ourselves at the forefront of innovation in the automotive sector. That is why we make every effort to research and develop breakthrough technologies.
We know that in order to progress we must remain close to our customers, so we are present in the big global manufacturing centers and own nearly 100 production facilities on four continents. We can thus offer our customers comprehensive solutions that cover the entire production process, from product concept to delivery at their assembly lines.
High business diversification by region, customers and products
Our expansion strategy is linked to the growth plans of our clients.
This geographic diversity enables us to take advantage of global growth opportunities and has mitigated the impact of fluctuations in regional demand during periods of economic crisis.
With the contribution of global solutions, we have become the benchmark supplier for the world's leading automobile manufacturers. The know-how and technological expertise we place at our customers' service has enabled us to become their strategic partner moving forward.
We have a diversified customer base that includes the 12 largest automakers by production volume, including Volkswagen, Renault-Nissan, PSA, Daimler, General Motors and BMW.
Originally, our portfolio consisted mainly of Body products and, to a lesser extent, Chassis products. With our 2011 acquisition of ThyssenKrupp Metal Forming, we considerably strengthened our position in Chassis products.
Moreover, the acquisition in 2010 of the Edscha components business unit, a leading manufacturer of mechanisms, has allowed us to further increase the range of products we can supply to automakers.
This product portfolio diversification has helped us strengthen our strategic relationships with automakers, who come to us for innovative solutions and high quality products that cover the entire value chain.
Gestamp responds to values that represent the foundation of our commitment to society.
We base our actions on four basic principles:
• The client as the center of the business:
The basis of our business lies in achieving and maintaining a client portfolio by developing and providing products that offer high value in terms of innovation, price, quality, safety and environmental impact.
We must be able to take the lead in providing the best solutions so that the business of each of our clients prospers, which requires having a thorough understanding of their needs in the short, medium and long term.
Building solid, honest and lasting relationships with our clients is what really sets us apart.
• Innovation as a means to progress:
Innovation enables us to consolidate the Group's leadership and to provide new alternatives for products and processes that bring value to clients and efficiency to our internal management. Our challenge is to be at the forefront of innovation in our sector, to be innovative and to get our clients to be aware of the differential value provided by Gestamp.
• Sustainability to ensure permanence in time :
We plan to grow and to be around for a long time. Financial strength, profitability, cautious risk management and respect for the different environments in which we operate are the best guarantees of our future. Winning the trust of our shareholders and business partners, complying with the laws of the countries where we operate, expressing our support for fundamental human rights and making health, safety and environment important issues.
• People as architects of success:
Talent, motivation and the ability to work as part of a team of people are essential assets for Gestamp's success. Promoting the personal and professional development of employees, which then brings about the fulfilment of other business objectives.
Since Gestamp’s foundation in 1997, we have been aware that people are the main asset for developing and growing our business. The success we have achieved over time could not have been achieved without all the employees who are currently part of our company.
The rapid growth we have experienced in recent years has led to the increase of our human resources which, in 2013, reached about 30,000 people around the world. As a result of the internationalization of the group, more than 80% of our employees work outside Spain.
In Gestamp, we believe that professional development is one of the keys to international success. Our professionals can be defined as:
• A very young team. 72% of our workers are under 45. That goes for our middle and senior managers, too.
• Tending towards stability. Over 90% of the group's labor contracts are indefinite, and staff turnover rates are very low.
• High level of qualification. As a result of the diversity of our products and the constant improvement in the technological contribution to our customers, 15% of our workforce are graduates, and 57% are at least skilled technicians.
Location/Region: Chattanooga, TN (37421)