Community Manager

Sandalwood Management is seeking a Community Manager to oversee a apartment complex in Chattanooga, TN -- Granite Heights.

This position will be fully accountable for the day to day operations of the property and its long-term increase in value.

WHAT WE NEED FROM YOU:

• Understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.
• Maintain an excellent customer service relationship with residents and property owners, responding to enquiries or concerns in a prompt and courteous manner.
• Maintain accurate records of all community transactions (rent rolls, delinquency reports, move-in/move-outs, etc.)
• Prepare annual budgets and income projections
• Ensure that all rents and late fees/check charges are collected, posted and deposited
• Generate necessary legal action, documents and process in accordance with state and company guidelines.
• Ensure that invoices are submitted to the corporate office for payment, handle petty cash and all funds.
• Build a sense of community through resident functions and other communication strategies.
• Build high performing, harmonious on-site team by hiring, training and coaching talented individuals, and executing performance management system.
• Plan weekly/daily office staff schedules and assignments and ensure all personnel –related administrative processes are executed on a timely basis
• Oversees outside contract vendors
• Ensure property is rented to capacity by implementing creative marketing strategies and developing a top performing team of leasing professionals.
• Oversee or manage all details of resident move-ins and move-outs giving special attention to apartment inspections, utilizing in-house employees or outside contractors/vendors as needed.
• Delight residents by responding to requests and concerns promptly and courteously.
• Coordinate maintenance schedule and assignments with Maintenance Supervisor.
• Ensure that vacated apartments are walked in a timely manner and in accordance with company policy. Prepare the Statement of Security Deposit in a timely manner.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Be able to work evenings and weekends when necessary.

WHAT WE REQUIRE:

• 3+ years of Property Management experience
• Yardi experience, preferred
• Bilingual English/Spanish, preferred
• HUD/LITHC/Tax Credit experience, preferred
• Valid driver’s license, required
• Successfully pass pre-employment background check and drug test

COMPENSATION:

• Negotiable, depending on experience
• Monthly renewal commission and bonus opportunities

BENEFITS:

• Rent discount options (eligibility requirements may apply)
• Medical, dental and vision benefits packages, company paid life insurance and 401(k)
• Paid holidays and vacation time

Sandalwood Management Inc. is an Equal Opportunity Employer