CHOICES Information & Referral Specialist
Southeast Tennessee Development District Area on Aging & Disability Department
CHOICES I&R Specialist
The Southeast Tennessee Development District is seeking a CHOICES Information & Referral Specialist. Responsibilities include responding to inquiries about services and supports available through TennCare Choices and the Area Agency on Aging and Disability by providing accurate and consistent information, conducting comprehensive telephone screenings and making appropriate referrals to other community resources. The ideal candidate will have excellent communication skills (both written and verbal), be able to maintain confidential information, able to work independently and with a team. Candidates must have exceptional organizational and computer skills and must be able to establish and maintain positive, effective working relationships with internal/external contacts and partners.
Preferred bachelor’s degree and experience in Social Services or related field. Knowledge of Medicaid and community resources or AIRS certification is a plus but can be obtained after hire.
The Southeast Tennessee Development District is an equal opportunity employer/program; auxiliary aids and services are available upon request to individuals with disabilities. Tennessee Relay 711